CRM System Integration
Maximize productivity and transparency through seamless information flow: Increase the power of your data by integrating and exchanging data between your CRM and other systems.Contact us now
Holistic process integration
To ensure that your business processes function smoothly across different system boundaries, we take a comprehensive look at your processes in our analysis. This allows potential opportunities and risks to be identified and dealt with accordingly.
Integration planningTogether with you, we plan the CRM integration to combine the potential of your data with the benefits of your CRM system.
System integrationWe integrate different applications and tools of your system landscape with your CRM. These include ERP, PIM and e-commerce platforms, payment providers and logistics service providers.
AdministrationDepending on the solution used, our team will take over the operation of the integration solution for you and ensure optimal functionality.
This is how a CRM integration with SUNZINET could proceed
Analysis of your system landscapeWe analyze and check your existing systems, their interfaces and data structures in order to develop an in-depth understanding of the existing landscape for a CRM integration.
Development of an integration concept
Depending on your individual requirements, our experts work with you to develop a future-proof and target-oriented integration concept.
We implement the CRM system for you. Regardless of whether it is a point-to-point integration, individual interface development or integration via middleware. Our experts ensure optimal integration into your system landscape.
TestingBefore your integration goes live, we perform extensive testing with your business department to ensure that everything runs smoothly, is error-free, and provides the best user experience.
Our training helps you realize the full potential of your CRM by teaching you and your team how to use and interpret the features you need. In this way, you will exploit the full potential of your CRM.
CRM system integration, why with us?
- Full service: consulting and implementation from a single source
We advise you on the appropriate CRM solution, the corresponding licenses and implement them seamlessly for you in your sales, marketing and service processes.
Strong partnerships with sought-after CRM technologies
As a Gold Partner of Salesforce and HubSpot, we are close to the product and know all the latest developments. With us at your side, you too can benefit from these strong partnerships.
Over 20 years of industry experience in CRM projects
With over 20 years of experience in the CRM environment, our CRM experts have cross-industry knowledge and best-practice approaches at their fingertips.
Our teams are interdisciplinary, so that the consulting and analysis phase always goes hand-in-hand with the implementation phase and no overlapping handovers are necessary.
How does an integration with a CRM system work?Read moreThere are different ways to connect your CRM system with other systems: Using a central middleware such as Mulesoft Anypoint, individual interface programming or point-to-point connections via connectors. Which of the integration types makes the most sense for you cannot be answered in general terms and is the result of the analysis phase of your integration project.
How complex is a CRM system integration?Read more
The term "system integration" often sounds daunting and complex - but there are indeed integration scenarios that can be mapped in a very short time. Complex integrations are of course more time-consuming, but with a well thought-out integration procedure, they can often be mapped very well successively, so that usable results are already available quickly, which are continuously expanded and improved.
What data can I share with a CRM?Read more
First of all, there are no restrictions here. Many customers transfer data from third-party systems into the CRM to get a holistic view of their customers. Furthermore, there are many valid scenarios for using data from the CRM in other systems, such as using quotation information from the CRM in the ERP to trigger order and logistics processes.
How can integrating other systems with my CRM help me?Read more
The integration of CRM and other systems pays off on two important pillars: Transparency and process optimization. A CRM system that is well supplied with data from third-party systems offers a high degree of transparency and insight into the customer and his activities. This enables, for example, sales and marketing staff to target customers and increase sales. Furthermore, the cross-system mapping of business processes with a CRM allows the user to perform his daily work more efficiently and error-free. For example, a quotation can be generated directly from a sales transaction in CRM, sent to the customer and, after acceptance, transferred to the ERP as an order. Production and logistics processes can then be executed in the ERP.