- Digital Agency
- CRM
- CRM Implementation


CRM Implementation
Strengthen your customer relationships with a tailored CRM
With 170 experts in 3 countries and over 20 years of experience, we lead your CRM implementation to success – for more efficient processes and more satisfied customers.
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Our services for a seamless CRM implementation
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Consulting & strategy – roadmap for a successful implementation
The success of a CRM project depends on a clear strategy. Together, we analyze your existing processes, define specific goals, and help you choose the right system. In the end, we provide a realistic roadmap that paves the way for a successful implementation.
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Interfaces & system integration – seamless connection with your system landscape
A CRM is not a standalone solution. We ensure perfect integration with existing systems such as ERP, PIM, E-Commerce, and more. We handle the complete data migration and the development of stable interfaces, turning your CRM into the central hub of your digital processes.
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Custom development – tailored to your requirements
Every company is unique – we adapt the CRM exactly to your needs. From user-friendly interfaces to customized workflows and reports: We ensure that your CRM not only works but also delights.
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Data management – quality data for smart decisions
A CRM is only as good as the data it works with. We assist you in building structured, GDPR-compliant data models, cleaning outdated or duplicate data sets, and ensuring that your CRM data is accurate and meaningful.
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Training and change communication – acceptance as the key to success
Our team supports your employees with hands-on training and targeted change management measures. This boosts acceptance within the company and ensures sustainable CRM success.
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Operations & development – always by your side
Even after go-live, we are here to support you. Whether it’s technical support, SLA-based service, or continuous development of your system – we make sure your CRM stays up-to-date and grows with your requirements.
Our approach: Step by step to successful CRM
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Together, we analyze your requirements, identify relevant processes, and set clear objectives. This results in a realistic project plan that outlines the path to the final solution – transparent, understandable, and tailored to your company.
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Now, we get to work: We implement your CRM solution according to plan, integrating the system seamlessly into your existing IT infrastructure. Our experienced teams ensure that the go-live is quick, secure, and smooth.
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We support the roll-out with tailored training, helping your employees get to know the CRM properly. Whether for sales, marketing, or service – we make sure all departments can work productively from day one.
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Even after go-live, we don’t stop. We provide ongoing support, handle updates, adjustments, and new requirements. Our goal: your CRM should not only meet your objectives today but also tomorrow – agile, scalable, and future-proof.




Our partnerships with leading CRM technology providers
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With HubSpot, you get an intuitive CRM that integrates sales, marketing, and customer service. The software excels in marketing automation and user-friendliness. HubSpot grows with your business and is the perfect solution for a cost-effective, high-performance CRM implementation.
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As a leading CRM platform, Salesforce impresses with flexible automations and AI-powered analytics. Through AppExchange, the solution offers a wide range of extensions – allowing it to be tailored to your specific needs. Ideal for fast-growing companies with agile processes.
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Dynamics 365 offers a robust CRM solution that can seamlessly integrate with Office 365 and other Microsoft products – especially beneficial for businesses already using solutions from the Microsoft ecosystem. The tool scales easily and includes advanced features for analytics and automations.
Get to know our CRM
experts

Christoph Eschweiler
Business Director CRM
Maria Diete
Business Analyst
Elena Wehinger
Business Analyst
Daniel Walch
Business Analyst
Daniel Palm
Chief Marketing Officer
Lukas Kamm
Business Development Manager
Ronja Blut
Marketing Automation Consultant
Srishti Srivastava
Marketing & Sales Automation
Neslihan Turan
Digtal MarketingWhy CRM implementation with SUNZINET?
- Comprehensive service from a single source
We offer a full-service approach for your CRM implementation – from strategy development and integration to continuous optimization and support. Our interdisciplinary teams ensure a seamless solution from one source. - Over 20 years of experience in CRM implementation
With more than 20 years of experience and over 500 successful CRM projects, we understand your needs and create sustainable solutions that optimize your business processes and provide you with a competitive advantage. - Tailored solutions and strong partnerships
As certified partners of Salesforce, HubSpot, and Microsoft Dynamics, we offer you access to innovative technologies and comprehensive support. We develop solutions that are precisely aligned with your company’s needs. - Optimized ROI through user-friendly CRM solutions
With our expertise, we ensure you achieve a return on investment. We make your CRM system user-friendly and efficient, enabling your employees to adopt it quickly and deliver measurable results.
Do you want to implement a CRM that truly fits your needs?
Let us personally discuss your challenges around CRM implementation! Simply fill out the form, and we will get back to you within one business day.
