businessmanagementsolution_CRM

CRM Consulting

With the right CRM strategy, you can ensure sustainable customer relationships.  Benefit from automated processes and the targeted evaluation of customer data. We get the maximum benefit for you - whether on-premise, open source or through SaaS cloud solutions. Don't miss out on the opportunities of digital transformation. 

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Our Services for your CRM challenges

With our CRM services we help ambitious companies to grow in success and develop their business in the digital world.

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  • Frame 48096245

    CRM consulting and needs analysis

    We look at your business processes and advise you on suitable CRM solutions. In this way, we work with you to find the ideal CRM solution that integrates seamlessly into your system landscape and your marketing & sales structures.  

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    CRM strategy consulting

    Successful customer relationship management requires objectives. We help you define clear goals and align them with your overall business objectives. 

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  • Frame 48096230

    CRM implementation

    Based on your existing workflows, we find a way to successfully implement your CRM system in your company. Our CRM consultants support you at all levels: from training your employees to linking to existing systems.  

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    CRM development

    We develop custom-fit solutions for your CRM system - both at individual interfaces and for complete software applications.  

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    Support

    After implementation, our work for you is far from done. We continue to be your competent contact for the further development of your CRM strategy and the evolution of the CRM system.

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We optimize your customer relations 

Acquiring new customers is more expensive than maintaining those who are already there. With the right CRM strategy, you can ensure sustainable customer relationships.  Benefit from automated processes and the targeted evaluation of customer data. We get the maximum benefit for you - whether on-premise, open source or through SaaS cloud solutions. Don't miss out on the opportunities of digital transformation.

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With SUNZINET it takes 4 steps to your successful CRM implementation

Strategy and requirements 

We review the current state of your CRM and work with you to define a strategy that describes the target state. To this end, we conduct stakeholder workshops, interviews and a system screening.   

Planning and scoping

On this basis, we formulate a Minimal Viable Product (MVP) and define expansion stages. In this way, we jointly develop the implementation plan. The phase runs in an agile collaboration with various stakeholders in the context of corresponding user stories.  

Implementation phase 

The CRM system is configured according to the planning and scoping and integrated into the system landscape.  

CRM implementation 

Project marketing and stakeholder training ensure a smooth CRM implementation into your marketing and sales processes.

Your advantages with us as your CRM partner

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  • Benefit from our partnerships with sought-after CRM technologies 

    We are experts in implementing CRM strategies. Partnerships with the major players in the industry prove this: As a Gold Partner of Salesforce and HubSpot, we are close to the product and benefit from partner benefits. With us at your side, you too can benefit. 

  • Future-oriented all-round support 

    We offer all-round support for the successful introduction of your CRM strategy. This includes all processes from conception to launch and even beyond. Our approach is future-oriented and strengthens your company sustainably. 

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Our CRM software solutions

To ensure that you use a CRM system that leaves nothing to be desired, we only work with the big players in CRM. We are a Gold Partner of HubSpot as well as a partner of Salesforce. Take the chance and let us advise you.

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Good relationships begin personally

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Lukas-Kamm-570x570.jpg_d501d3d381
Lukas Kamm
Business Development

kamm.lukas@sunzinet.com

+49 221 / 355 009 0

  • What is CRM?

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    Every company accumulates huge amounts of valuable customer data over time. A CRM helps manage and utilize this customer data effectively. Businesses can use it to keep all contact information up to date, manage accounts of customers, and collectively record customer interactions. You can also optimize your marketing and sales activities by automating processes. This enables you to maintain long-term relationships with your customers and sustainably increase their customer lifetime value. 

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  • What are the key benefits of CRM systems?

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    Whether by phone, in joint meetings, or in conversation with other colleagues: You collect important customer data at all touchpoints. If this information is simply stored on laptops, hard drives, or in the memory of an employee, it can quickly be lost. A CRM secures this information and simultaneously transforms it into useful business insights. This creates real added value. Legal requirements, such as DSGVO guidelines, can also be more easily met with CRM systems.

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