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    Full Service B2B E-commerce Agency SUNZINET

    25+ years of experience, 160 employees in 3 countries

    Full-Service B2B E-commerce Agency

    We digitize B2B sales, integrate innovative digital experiences for your customers, enhance your operations, align your marketing and sales and enable growth!

    Request the first non-binding call!

    Our services as your B2B E-commerce agency

    This is how we can bring your business to the next level!

    Contact us for the non-binding call

    • Symbol with dollar sign and a tick to indicate more revenue - Full Service B2B E-commerce Agency SUNZINET

      Create new revenue streams with the right digital sales strategy

      We provide sales strategy consultation and implement innovative solutions that create new revenue streams to keep your sales pipeline full-filled and grow your business sustainably. 

       

    • Symbol with a person and 3 stars to show excellent customer experience - Full Service B2B E-commerce Agency SUNZINET

      Attract & and engage customers across all customer channels

      Our Digital Marketing and CRO experts, create B2B Lead generation strategies and set up nurturing strategies, that help you connect with your target audience on various channels and generate new leads. 

    • Browsser with html symbol to showcase web development - Full Service B2B E-commerce Agency SUNZINET

      Increase customer retention with customer-centric B2B portals

      We develop and upgrade customer-centric portals that elevate your customer's experience, gather valuable data for business insights and can function as a revenue platform with integrated up-selling cross-selling features.

    • A symbol with 3 people in circle with a gear in between to showcase optomized processes - Full Service B2B E-commerce Agency SUNZINET

      Optimize your business processes to save time, resources & costs

      We seamlessly integrate your B2B e-commerce technology, facilitating efficient data exchange and streamlined business processes to ensure that you can make the most out of your technological landscape. 

    • A black microchip icon with the letters “KI” in the center (short for the German “Künstliche Intelligenz”), symbolizing artificial intelligence or AI technology. | Full Service B2B E-commerce Agency SUNZINET

      Integrate AI-powered solutions for Sales, Service, Commerce & Marketing

      We create & integrate AI solutions for greater efficiency, smarter workflows, and data-driven automation. Our AI solutions focus on reducing manual efforts, improving decision-making, & maximising productivity across all areas of your business.

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      Platform & Technology Consultation so your business can scale 

      We consult you in choosing technology that aligns with your business goals and scales with your growth. Our consultation focuses on maximizing the ROI of your selected tools and technologies.

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      PIM Integration for Higher Efficiency

      We integrate efficient product communication through a PIM system into your E-commerce system landscape for centralized and structured data handling across all channels.

    Our Customers: We are growth partners of

     

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    Your advantages with SUNZINET

    We have +20 years of experience, strong technology partnerships, and an interdisciplinary team structure that allows us to create B2B E-commerce solutions that accelerate your business. 

    • Create new revenue streams to keep your sales pipeline full-filled.
    • Attract and retain customers for accelerated growth.
    • Connect to your customers across various channels. 
    • Optimize your business processes to save time, resources and costs. 
    • Make the most out of your technological landscape.

    A few of our experts from B2B E-commerce interdisciplinary team

    Daniel Keller - Knowledge Lead E-Commerce - SUNZINET

    Daniel Keller

    Knowledge Lead E-Commerce & Consultant
    • GFU Referent
    • Zertifiziert Pimcore Berater:in - E-commerce Agentur SUNZINET
    Inga Feischen

    Inga Feischen

    Teamlead & Consultant
    • Zertifiziert Pimcore Berater:in - E-commerce Agentur SUNZINET
    • Scrum Alliance CSPO Certified Badge
    • Professional scrum master - Digitalagentur SUNZINET
    Tomasz-Gabrys-570x570

    Tomasz Gabryś

    AI & Business Design Consultant
    Marcel Epler - Senior Consultant & Solution Architect - SUNZINET

    Marcel Epler

    Business Director Business Platforms
    Kerstin Emons - Teamlead & UX Consultant - SUNZINET

    Kerstin Emons

    User Experience
    • Zertifikat für Strategien für den digitalen Wandel der Haufe Akademie
    Valentin Zehnder - Digital Marketing Consultant - SUNZINET

    Valentin Zehnder

    Knowledge Lead Digital Marketing
    • Google Partner Agentur - Digitalagentur für Digital Marketing und Strategie  SUNZINET
    • OMT Experte Siegel - Digital Marketing Agentur SUNZINET
    Maurice Flink - Developer - SUNZINET

    Maurice Fink

    Lead Developer E-Commerce
    • Zertifizierter Shopware Entwickler Advanced - Shopware Partner Agentur SUNZINET
    Carlos Reicheneder-570x570

    Carlos Reicheneder

    Developer
    • Zertifiziert Pimcore Senior Entwickler - E-commerce Agentur SUNZINET
    • Zertifizierter Shopware Template Designer

    How do we work with our customers?

    • A man in a white shirt and gray pants sits on a couch, smiling and leaning slightly forward while engaging in a conversation. Next to him, a woman in a black blazer is also seated, slightly blurred in the background, suggesting a relaxed office or meeting environment. | Full Service B2B E-commerce Agency SUNZINET

      During an initial meeting, we get to know each other, assess the current situation of your B2B sales and online shop, and discuss your concerns.

    • A woman with dark brown hair, wearing a light gray blazer over a black top, stands in front of a large screen displaying digital sticky notes and charts. She is pointing at the screen with one hand while her other hand rests near her midsection, suggesting she is giving a presentation or leading a discussion in a professional setting. | Full Service B2B E-commerce Agency SUNZINET

      In stakeholder workshops, we collaboratively define optimal customer journeys. Our experts develop strategies to achieve the ideal desired state of your B2B sales. Your goals and customer needs take precedence in this phase.

    • A man stands in front of a whiteboard, holding a marker and pointing to a diagram with wireframe sketches and sticky notes. He wears a brown long-sleeve shirt and a wristwatch, smiling as he explains something. The whiteboard has post-it notes labeled “Support,” “People,” and “Favorites,” indicating a planning or brainstorming session. | Full Service B2B E-commerce Agency SUNZINET

      Our dedicated team of up to 10 experts ensures a quick time-to-market for your B2B E-commerce solution. Whether it's developing your online shop, customer portal, or marketing strategy, your assigned contact person will keep you consistently updated throughout the process.

    • A woman with curly dark hair, wearing red glasses and a light blue blazer, is typing on a laptop. She is seated at a table in a professional setting, with two colleagues slightly blurred in the background, suggesting a collaborative work environment. | Full Service B2B E-commerce Agency SUNZINET

      As a B2B E-commerce agency, we understand that the needs of your customers are constantly evolving. Therefore, it is crucial to continuously assess, develop, and optimize the system even after the B2B E-commerce solution goes live.
      As a full-service agency, we are happy to support you in this ongoing process to ensure sustainable growth.

    A man in a white shirt and gray pants sits on a couch, smiling and leaning slightly forward while engaging in a conversation. Next to him, a woman in a black blazer is also seated, slightly blurred in the background, suggesting a relaxed office or meeting environment. | Full Service B2B E-commerce Agency SUNZINET
    A woman with dark brown hair, wearing a light gray blazer over a black top, stands in front of a large screen displaying digital sticky notes and charts. She is pointing at the screen with one hand while her other hand rests near her midsection, suggesting she is giving a presentation or leading a discussion in a professional setting. | Full Service B2B E-commerce Agency SUNZINET
    A man stands in front of a whiteboard, holding a marker and pointing to a diagram with wireframe sketches and sticky notes. He wears a brown long-sleeve shirt and a wristwatch, smiling as he explains something. The whiteboard has post-it notes labeled “Support,” “People,” and “Favorites,” indicating a planning or brainstorming session. | Full Service B2B E-commerce Agency SUNZINET
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    With a strategy for your digital B2B sales 

    To develop a successful sales strategy, we start by understanding your specific goals and requirements. This includes a thorough analysis of the current situation, the market, and the target audience. Together, we determine which of your products or services are suitable for digital sales, what type of portal appeals to your customers, and identify competitors in the industry.

    Once this information is gathered, we can develop a suitable positioning for your company, choose the appropriate systems, and commence with the development of your B2B sales portal."

    Connect, integrate and streamline

    As a full-service B2B E-commerce agency, we enhance the functionality and performance of your online portal with various integrations, including:

    PIM & DAM Systems

    By integrating your b2b online shop with PIM systems such as Pimcore or Akeneo, as an online shop operator, you benefit from improved product data management. Additionally, you gain profound insights into the purchasing behaviour of your shop visitors.

    Pimcore Silver Partner - Full Service B2B E-commerce Agency SUNZINETAkeneo Agency - Full Service B2B E-commerce Agency SUNZINET

     

    CRM System

    Manage and optimize your customer relationships by integrating your online-shop and customer portal with CRM and marketing automation systems such as HubSpot, Salesforce and Microsoft  Dynamics. Let your marketing and sales activities run automatically.

    HubSpot Gold Partner Agency - Full Service B2B E-commerce Agency SUNZINET Salesforce Partner Agency - Full Service B2B E-commerce Agency SUNZINET Microsoft Dynamics Agentur 365 - Full Service B2B E-commerce Agency SUNZINET

     

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    Your advantages with SUNZINET as your B2B
    E-Commerce agency

    • We are easy to work with:
      You'll always have a dedicated point of contact for any concerns, ensuring seamless communication. Our agile teams readily adapt to meet your specific needs.

    • You have access to experts from interdisciplinary areas:
      From E-commerce consultants to solution architects, AI experts to high-end developers, marketing and design experts You will have access to our expertise from all areas to gain a competitive edge.
    • You get dedicated support, training and enablement
      We offer workshops and training to our customers to ensure that they can make the best use of the solutions we have developed.

    • 25+ Years of experience in creating custom solutions:
      Our years of experience allow us to create solutions that showcases your strengths to your target group, so that you can generate more leads, retain your customers and accelerate your business.

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    We utilize MACH architecture - for more flexibility, scalability and speed

    We base our projects on MACH architecture – a modern technological framework consisting of four key components: Microservices, API-first, Cloud-native and Headless.

    MACH Architecture allows you to rapidly adapt and integrate the latest technologies without being tied to specific vendors or technology stacks. It also supports a more personalized customer experience and enables faster updates and improvements, driving innovation and maintaining competitive advantage.

    Let us bring your B2B E-commerce to the next level!

    Simply fill out the form, and we'll get back to you within 24 hours on a business day, for our first non-binding appointment call. 

    Dominik Krusemark - Business Development Manager - SUNZINET

    Dominik Krusemark

    Business Development Manager

    krusemark.dominik@sunzinet.com

    Download B2B E-Commerce Growth Checklist

    Does your B2B digital infrastructure support growth?

    Use our B2B E-commerce growth checklist to evaluate the following about your B2B business: 

    • If you are providing your customers with a seamless and personalized experience.
    • If your company's operations are efficient and ensure lower costs, therefore saving revenue.

    Gain clarity and take definitive steps towards enhancing your digital capabilities.

    • What is an example of a b2b e-commerce platform?

      Read more

      A B2B (business-to-business) e-commerce platform is an online marketplace or digital solution specially designed to enable transactions between businesses.
      B2B E-commerce platforms often have features such as:

      • Bulk ordering
      • Custom pricing
      • Tools for managing complex business relationships.

      An example of a B2B e-commerce platform is "Alibaba.com." It connects businesses worldwide, allowing them to engage in wholesale transactions and trade in various products. Businesses on Alibaba.com can find suppliers, negotiate deals, and conduct transactions through the platform.

    • How can individual requirements and specific business processes be integrated into a B2B e-commerce system?

      Read more

      The integration of individual requirements and specific business processes into a B2B e-commerce system typically involves customized adjustments and configurations. We collaborate closely with you to understand the specific requirements and develop solutions. This may include customizing product catalogues, prices, and discounts, user roles and access rights, order workflows, as well as integrating with existing ERP or CRM systems. Through custom developments and integration solutions, we ensure that the B2B e-commerce system seamlessly aligns with your company's specific business processes, enabling efficient operations.

    • What is the B2B business model in e-commerce?

      Read more

      B2B e-commerce operates through the use of electronic platforms where businesses can buy and sell products or services to each other. Here are the basic steps and principles:

      1. Online Platforms: B2B e-commerce platforms, such as Alibaba, Amazon Business, or specialized B2B portals, provide businesses with a digital marketplace for their transactions.

      2. Registration and Profile: Companies need to register on the platform and create a profile. This allows them to showcase their products or services and find potential business partners.

      3. Product Search and Selection: Buyers can search for products or services that meet their requirements. They can compare different suppliers to find the best offer.

      4. Ordering and Payment: Once both parties agree, orders can be placed through the platform. Payment is typically made electronically using various payment methods.

      5. Delivery and Logistics: The purchased products or services are delivered. B2B e-commerce platforms often provide features for tracking orders and deliveries.

      6. Reviews and Feedback: After completing transactions, buyers and sellers can leave reviews that help other businesses in choosing their partners.

      B2B e-commerce platforms often also offer tools for managing business relationships, customized pricing, bulk purchasing carts, and other features tailored to the specific needs of businesses.