salesforce experience cloud beratung und implementierung agentur - salesforce partner agentur SUNZINET
Salesforce Logo - Salesforce beratung und implementierung agentur SUNZINET

+20 years of experience, 170 employees across 3 countries

Salesforce Experience Cloud Agency

Contact us now
  • SUNZINET: Driving your sales with Salesforce Experience Cloud
    Our team of 20+ Salesforce-certified experts possess extensive industry knowledge and have developed best practices for various industries.  Our goal is to find & develop ways to accelerate your business!
  • Our Salesforce Experience Cloud Services

    With Salesforce Experience Cloud we create digital solutions that develop personalized online communities for your brand, foster user engagement, improve efficiency, and enhance customer loyalty. As a comprehensive Salesforce agency, we offer end-to-end services including consultation, implementation, and support for your Salesforce Experience Cloud project.

  • Top reasons for Salesforce Experience Cloud

    Salesforce Experience Cloud creates engaging online communities, enhancing relationships, streamlining support, driving self-service adoption, and fostering collaboration for improved customer satisfaction and stronger brand loyalty - all to enable sustainable business growth.

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We enable sustainable digital solutions.

The key value of Salesforce Experience Cloud is to create compelling and personalized online experiences that foster collaboration, increase productivity, and enhance customer loyalty.

Get in touch
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    Analysis & Consultation

    Our task begins with a comprehensive analysis and consultation on your business processes, aiming to increase their digitalization level while bringing about process improvements.

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    Implementation

    Our certified experts take care of implementing and configuring the Salesforce experience platform and all required integrations to best support your processes.
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    Managed Service

    Our experts handle administration tasks and ongoing system customizations as part of a managed service.
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    Individual Development

    To meet complex requirements on the Salesforce platform, our developers are capable of implementing both front-end applications such as Lightning Web Components or Visualforce, as well as back-end modules using Apex.

  • Ein Dreieck, ein Viereck und ein Kreis sind unter einer Glühbirne als Zeichen für Prozessautomation und Systemingtegration - Digitalagentur SUNZINET

    Integration

    We seamlessly integrate the Salesforce Experience Cloud with your current IT infrastructure, bridging connections with ERP or PIM systems, e-commerce solutions, and accounting systems. This integration is accomplished using established middleware solutions or customized programming through REST or SOAP web services.

We are digital partners of

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Salesforce experience cloud agentur SUNZINET

Salesforce Experience Cloud Prices & Editions

The service platform connects your customers to everything important, from account information to shared knowledge and helpful agents. This helps them find answers quickly on their own terms and in their own timeframe.

Request an individual price now

  • Partner
    Community
    25 €

    PER USER/MONTH*
    (ANNUAL BILLING)
    • Cooperation with resellers, distributors, agencies and intermediaries to increase sales
     

  • Customer Community+
    15    €

    PER USER/MONTH*
    (ANNUAL BILLING)
    • Portals with advanced sharing, delegated management, reports and dashboards
     

  • Customer Community
    5 €

    PER USER/MONTH*
    (ANNUAL BILLING)
    • Self-service options for customers, integration into business processes and building closer customer relationships
       
     

Your advantages with us as a Salesforce Experience Cloud agency

Take the first step to grow your business!

  • Strong Partnership
    As a Salesforce partner, we utilize the latest updates and technology while receiving full support for your salesforce experience cloud project. 

  • +20 years of industry experience
    With our extensive industry experience, we offer insights on KPIs for customer satisfaction, industry-specific trends, and strategies to make your company stand out.

  • Full-Service Agency
    Every CRM system requires interfaces with other departments and technologies to be utilized efficiently. As a full-service agency, you have one partner that will take care of all your digitization needs. 

How do we implement Salesforce Experience cloud projects?

Requirements Analysis

In collaboration with our client, we conduct a kick-off workshop utilizing methods like User Journey Mapping, Business Process Mapping, Competitive Analysis & Benchmarking, and more to analyze your Salesforce Experience Cloud project's requirements and goals.

Concept Development

Based on your requirements and customer needs, we create a concept for the structure and business processes of your Salesforce Experience Cloud project.

Implementation

Our team of Salesforce experts works closely with you to implement your Salesforce experience platform using an iterative approach. We build upon the concept as the foundation and continually refine and specify it throughout the process.

Data Migration

Data is crucial for customized digital solutions and rarely is a CRM introduced without replacing an existing system. Thus, our experts prepare and execute seamless data migration across your systems, ensuring smooth data flow regardless of its source.

Testing and Quality Assurance

Before your Salesforce project goes live, we conduct comprehensive testing to ensure smooth functionality, error-free operation, and the best user experience.

Training

After implementation, we provide training to your staff, making it easier for you and your employees to navigate and utilize Salesforce.

Deployment & Support

After completing development and testing for production deployment, we configure your Experience Cloud. We provide ongoing support and maintenance services to ensure that your Experience Cloud is always well-configured and administered.




Experts that would guide you

Christoph-Eschweiler

Christoph Eschweiler

Business Director CRM
  • Salesforce Certified Technical Architect
  • Sales-Cloud-Consultant
  • Experience-Cloud-Consultant
Manhart

Markus Manhart

Sales Cloud Consultant
  • Strategy Designer
  • Sales-Cloud-Consultant
  • Experience-Cloud-Consultant
Miriam Kleinlercher - Salesforce Consultant - Salesforce agentur SUNZINET

Miriam Kleinlercher

Digital Marketing
  • Zertifizierter Sales Cloud Consultant - Digitalagentur SUNZINET
  • Salesforce Strategy Designer - salesforce agentur SUNZINET
  • Experience-Cloud-Consultant

Increase your revenue with higher customer loyalty

Let's talk about your Salesforce project in person! Simply fill out the form and we will get back to you within 24 hours on working days.

Lukas Kamm - CRM & Digital Marketing - SUNZINET

Lukas Kamm

Business Development

kamm.lukas@sunzinet.com

+49 221 / 355 009 0

  • What is Salesforce Experience Cloud?

    Show more
    Salesforce Experience Cloud, formerly known as Community Cloud, is a platform that enables businesses to create tailored digital experiences for customers, employees, and partners. It facilitates the development of branded online communities, self-service portals, and other digital experiences.
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  • How does the Experience Cloud differ from other Salesforce products?

    Show more
    The Experience Cloud focuses on creating digital experiences and online communities, while other Salesforce products focus on different aspects of the business, such as sales (Sales Cloud), service (Service Cloud) or marketing (Marketing Cloud).
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  • What are some of the key features of the Experience Cloud?

    Show more

    The Experience Cloud offers features such as personalised online communities, self-service portals, partner portals, forums, information libraries, and the ability to publish specific applications and content on the platform.

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  • How can my company benefit from the Experience Cloud?

    Show more
    The Experience Cloud can help businesses improve customer satisfaction, increase productivity, foster collaboration and enhance customer loyalty. It also enables the creation of personalised and brand-specific digital experiences.
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  • How does Experience Cloud integrate with other Salesforce products?

    Show more
    As part of the Salesforce ecosystem, Experience Cloud integrates seamlessly with other Salesforce products to create a consistent and efficient customer experience. As experts in system integration, we can enable data flow from your salesforce experience cloud to various other systems. Contact us now!
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