Full Service Salesforce Partner Agency for all Salesforce Clouds
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+20 years of experience, 170 employees across 3 countries

Full service Salesforce Agency

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  • We are one of Germany's leading Salesforce Agencies

    Thanks to our extensive experience with Salesforce projects, we can consult, implement, and integrate all Salesforce solutions, such as:

    • Sales Cloud
    • CPQ
    • Service Cloud
    • Field Service Lightning
    • Marketing Cloud
    • Pardot
    • B2B Commerce
    • Tableau
    • Third-party products
  • Our Salesforce Services

    As a Full service Salesforce agency, our services encompass the following:

    • Salesforce Consulting
    • Salesforce Implementation
    • Salesforce Interface and System Integration
    • Salesforce Administration and Development
    • Salesforce Programming
    • Salesforce Training
  • Why Salesforce?

    Salesforce is a leading provider of CRM solutions and customized platforms. With its flexibility and scalability, Salesforce supports companies in making their business processes efficient and enables them with data-driven business intelligence.

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Our Salesforce Services

We develop Salesforce solutions, integrate them and enable your team to efficiently and effectively work with Salesforce.

Deliver the best customer experience, and give your business the competitive edge. 

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  • Salesforce consultation: we focus on aligning Salesforce with your strategic objectives for maximum ROI.
  • Salesforce Implementation: We digitize and optimize your sales, marketing, or service processes to meet your company's unique needs.
  • Salesforce Integration: Seamlessly connect Salesforce to essential business applications for enhanced efficiency and data flow.
  • Managed Services: Get technical maintenance, expert administration, personalized support, and continuous development support.
  • Custom Salesforce Programming: We program custom Salesforce features, workflows, and integrations for enhanced productivity and data exchange.
  • Salesforce Training: Our tailored Salesforce training unlocks your team's full potential with the platform, maximizing system capabilities.

Our Customers: We are growth partners of

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Enhance your Customer Experience
with Salesforce Solutions

  • Salesforce Sales Cloud Agency - SUNZINET

    Empower your sales teams with tools for lead management, opportunity tracking, and analytics, enabling them to close deals more efficiently.

    Learn more ➝

  • RevenueLifecycle

    Automate everything from quote generation to payment with Revenue Lifecycle Management (RLM) - for greater efficiency, lower operating costs and higher sales. 

    Learn more ➝

  • Salesforce CPQ Agency - SUNZINET

    Streamline the quoting and pricing process, helping your sales teams generate accurate quotes and proposals quickly, leading to improved sales efficiency and accuracy.

    Learn more ➝

  • Salesforce Service Cloud Agency - SUNZINET

    With Service Cloud, you can provide exceptional customer support through case management, knowledge base, and multi-channel communication, resulting in higher customer satisfaction.

    Learn more ➝

  • Salesforce Field Service Lightning Agency - SUNZINET

    Optimizes field operations by connecting remote service teams with real-time information. Empower them to deliver exceptional on-site customer service efficiently.

  • Salesforce Marketing Cloud Agency - SUNZINET

    Create personalized, data-driven marketing campaigns to engage customers and drive revenue.

  • Salesforce PardotAgency - SUNZINET

    (Marketing Cloud account management)
    Utilize the B2B marketing automation tool to organizations generate high-quality leads, nurture them, and drive ROI through intelligent marketing campaigns.

  • Salesforce B2B Commerce Cloud Agency - SUNZINET

    Deliver seamless, personalized experiences, from websites to mobile apps - increasing sales and customer loyalty.

    Learn more ➝

  • Salesforce experience cloud agentur SUNZINET

    Empower your organization to build engaging online experiences for better relationships and self-service, adaptable to various use cases."

    Learn more ➝

  • ProSuiteWith Pro Suite, Salesforce offers an attractive CRM for up-and-coming SMEs that want to grow quickly and sustainably. The tool includes extensive marketing, sales, service and commerce functions at a reasonable price.  

    Learn more ➝

  • Tableua Agentur - Digitalagentur für Web und Data Analytics SUNZINET

    (Salesforce Einstein)
    Get advanced data analytics and AI-driven insights, allowing you to make data-informed decisions and optimize operations.

  • Service Cloud Third Party tools

    Optimize your Salesforce system landscape by identifying the best third-party solutions. Get end-to-end support, from planning the integration to employee training, to ensure you harness the benefits of these products seamlessly.

Enhance your Customer Experience with Salesforce Solutions

  • Sales Cloud

    Empower your sales teams with tools for lead management, opportunity tracking, and analytics, enabling them to close deals more efficiently.

  • CPQ

    Streamline the quoting and pricing process, helping your sales teams generate accurate quotes and proposals quickly, leading to improved sales efficiency and accuracy.

  • Salesforce Service Cloud

    With Service Cloud, you can provide exceptional customer support through case management, knowledge base, and multi-channel communication, resulting in higher customer satisfaction.

  • Field Service Lightning

    Optimizes field operations by connecting remote service teams with real-time information. Empower them to deliver exceptional on-site customer service efficiently.

  • Marketing Cloud

    Create personalized, data-driven marketing campaigns to engage customers and drive revenue.

  • Marketing Cloud Account Engagement (Pardot)

    Utilize the B2B marketing automation tool to organizations generate high-quality leads, nurture them, and drive ROI through intelligent marketing campaigns.

  • B2B Commerce Cloud

    Deliver seamless, personalized experiences, from websites to mobile apps - increasing sales and customer loyalty.

  • Tableau CRM (Einstein Analytics)

    Get advanced data analytics and AI-driven insights, allowing you to make data-informed decisions and optimize operations.

  • Third-party products

    Optimize your Salesforce system landscape by identifying the best third-party solutions. Get end-to-end support, from planning the integration to employee training, to ensure you harness the benefits of these products seamlessly.

Our Salesforce Services

Get the first non-binding consultation
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    Salesforce license consulting

    As a certified Salesforce agency, we advise you on relevant Salesforce solutions and license procurement. We take your individual requirements and processes into account and find the right licensing option for you.

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    Salesforce Implementation

    We undertake the new implementation of Salesforce in your sales, marketing or service processes for you. In this way, we digitize and optimize your processes, adapted to the individual requirements of your company.

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    Salesforce Interfaces & System Integration

    Salesforce uses interfaces to make data from different systems centrally available. This allows you to integrate your ERP or store system and use the data for customer service and closing deals, as well as integrate analytics systems and other third-party systems.

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    Salesforce Administration & Further Development

    Our Managed Services provide technical maintenance, administration and support for your Salesforce systems, including a personal contact for questions and problems. We also help evaluate and implement new features and provide additional technical expertise and system management.

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    Salesforce programming

    As part of our Salesforce development services, we can program customizations and extensions for your Salesforce system. Our team of certified Salesforce developers can help you create custom features and workflows to make your system even more effective and productive. We can also help you integrate Salesforce with other systems to facilitate data exchange.

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    Salesforce training

    As an official Salesforce agency, we offer Salesforce training tailored to your team's needs. Our trainings help you realize the full potential of Salesforce by teaching your employees how to use and interpret the functions they need. In this way, you can exploit the full potential of your Salesforce system.
salesforcepartner

We are Salesforce Partner and Reseller Agency

Through our subsidiary and Salesforce Consulting Partner APRACOR, we are a reseller of Salesforce licenses with conditions that only a handful of companies are allowed to offer nationwide. 

The combination of us as a digital agency and APRACOR as a Salesforce Consulting and Reseller of Salesforce licenses makes us an optimal partner for your digital service, marketing and sales processes.  

Together we find the right Salesforce software, implement it and train your staff for the optimal and efficient use of the Salesforce software.

Your advantages with us as your Salesforce Agency

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  • Full-service Salesforce Agency:
    Consulting, implementation, and integration from a single source
    We are your comprehensive solution for all your Salesforce requirements. Our team of Salesforce specialists, business consultants, enterprise architects and digital marketing experts, offer a holistic approach to optimise your Salesforce system, ensuring you maximize its potential.
  • We deliver excellence:
    500+ successful Salesforce projects & 20+ years of market experience.
    As a certified Salesforce agency and license reseller with extensive experience, we excel in implementing and optimizing Salesforce solutions.
  • Get a reliable and supportive Salesforce partner
    We provide reliable and professional support throughout the project lifecycle and beyond to keep your Salesforce solution current and efficient.
  • Our work culture prioritizes agility and transparency
    We use agile methods for flexibility and prioritize transparent communication and collaboration for project success.

Salesforce Software Solutions

The software for your digital service, marketing or sales processes.

Sales Cloud

Salesforce Sales Cloud is the sales solution that gives you efficient customer acquisition, flexible opportunity management, CRM in sales and long-term customer retention. With automated processes and comprehensive customer information, you can optimize your sales processes - all in a 100% cloud-based environment.

CPQ (Configure, Price, Quote)

Salesforce CPQ helps you create offers faster and more efficiently and automatically manage pricing, discounting, and approval processes. With CPQ, you have more control and transparency over your offers and can, for example, introduce new revenue models to respond more flexibly to consumer behavior.

Service Cloud

Salesforce Service Cloud gives you personalized customer service with self-service options and cross-channel support. Automations speed up workflows and provide more time for customers. The platform is 100% cloud-based and accessible at any time.

Field Service Lightning

Salesforce Field Service Lightning helps you streamline your field service operations cloud-based. It offers intelligent scheduling of service appointments, mobile apps to connect field workers with back-office systems, and real-time data access.

Marketing Cloud

The Salesforce Marketing Cloud is a fully comprehensive marketing platform that covers all aspects of marketing, including marketing automation, email marketing, social media marketing, mobile marketing, campaign management and analytics. All areas can be managed here from a central location.

Pardot

Salesforce Pardot is a marketing automation platform that enables you to generate, qualify, and nurture leads. It offers features such as email marketing, lead scoring and scoring, landing page creation and management, and campaign reporting.

B2B Commerce

The Salesforce B2B Commerce Platform offers numerous benefits to create an optimal online shopping experience for their B2B customers. These include a customized customer journey, easy store management, cross-platform data management, and sales team support. With this platform, you can better serve your customers, improve your sales processes, and ultimately increase your revenue.

Salesforce Tableau/Analytics

Salesforce Tableau/Analytics is a powerful data analytics and visualization platform that enables you to collect data from multiple sources, analyze it, and present it in meaningful dashboards and reports. With this platform, you can make decisions based on data and improve their business performance.

Drittanbieter Add ons

Salesforce provides the ability to extend the software solutions with third-party tools to extend the functionality of the platform and customize it to individual needs. Third-party tools can add new functionality to the Salesforce solution and enable system integrations with other systems. By using third-party apps, you can increase your productivity and get more out of Salesforce.

Salesforce SUNZINET Digital Agency

Our approach to Salesforce integration

Getting to know you & screening

Before the integration, we check the initial situation in your company. Which sales, marketing or service software solutions already exist? Where are there gaps and need for optimization? These are some of the questions that will be answered in this phase.

Selecting the right Salesforce software solution

We clarify which licenses and Salesforce software can deliver the optimal result for your challenge and requirements and plan the next steps and goals.

Implementation

In this phase, we implement the identified requirements technically and develop your Salesforce solution. During this process, we regularly consult with you to ensure that we stay on course to achieve the agreed goals.

System integration

To keep your cloud modules running smoothly, seamless integration with your existing and new systems is required. We connect your systems through integrations to ensure seamless data exchange. In doing so, we rely on an individual system landscape, which is achieved either through a natural integration or through the use of middleware.

Training & change management

After the digital infrastructure is established, change management starts as a supporting process to involve employees from the beginning. We train your employees and provide long-term support until the Salesforce solutions can be used smoothly.

Rollout and maintenance

We roll out the digital architecture nationally and internationally and take care of maintenance and service for as long as necessary to ensure smooth operations.

Salesforce Expert at Full Service Salesforce partner agency

Why Salesforce?

  • Effective customer relationship management (CRM): Salesforce provides a central platform for managing customer contacts, leads, and sales processes. This enables you to manage customers effectively and increases customer satisfaction.
  • Scalability and flexibility: The solutions can be adapted to the specific needs and scale of your company and grow with it. This means you can scale and flexibly adapt your processes with the solution.
  • Improved collaboration: Salesforce solutions enable better collaboration within teams and departments by sharing information in real-time and fostering collaborative work processes through mobile accessibility across all platforms.
  • Process automation: By automating routine tasks and processes, you save time and resources and can focus on important tasks.
  • Flexibility: Salesforce offers a variety of applications and integrations to help companies meet their specific needs and processes.
  • Data analysis and reporting: Salesforce solutions enable comprehensive analysis of customer and company data in real-time.
Contact us now

Enable Salesforce to give your business a boost

Simply, fill out the form and we'll get back to you within 24 hours on working days, for our non-binding appointment call.

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Lukas Kamm
Business Development

kamm.lukas@sunzinet.com

+49 221 / 355 009 0

Make full use of our Salesforce Expertise

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    Salesforce Training

    Equip your team with Salesforce system training and to harness Salesforce's full potential

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    Salesforce Health Check Service:

    We deep-dive, review and give actionable insights about how you can use the full potential of your Salesforce System - at fixed prices.

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Salesforce Training

Equip your team with Salesforce system training and to harness Salesforce's full potential

View Salesforce Trainings
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Salesforce Health Check Service:

We deep-dive, review and give actionable insights about how you can use the full potential of your Salesforce System - at fixed prices.

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  • Who is Salesforce for?

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    Salesforce is suitable for a wide range of companies and industries, especially those focused on customer service, sales, marketing, e-commerce or IT management. It is particularly useful for companies with a large number of customer contacts that need a central platform for managing and analyzing customer data. In addition, Salesforce is scalable and can be adapted to the specific needs and requirements of companies of any size.

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  • How much does Salesforce cost?

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    The cost of Salesforce varies depending on your company's needs and requirements. Salesforce offers different products and licenses that are available at different prices. The cost also depends on whether you want to deploy the software in the cloud or on-premise.

    It is best to seek advice directly or from a certified Salesforce partner, such as SUNZINET. There you will receive an individual offer tailored to your specific requirements. Contact us now for the first non-binding call.

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  • How long does it take to set up and implement Salesforce?

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    The time it takes to set up and implement Salesforce depends on a number of factors, including the size and complexity of the organization, the number of users, the features needed, and integration with other systems. Typically, setup and implementation can take anywhere from several weeks to several months. However, an exact time cannot be given as a general rule and should be discussed individually with a Salesforce expert.

    You can read all the steps of a CRM integration here: How to enable a successful CRM implementation

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  • How secure is Salesforce?

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    Salesforce employs a variety of security measures to protect its customers' data. These include encryption of data at rest and in motion, multi-level authentication, role and authorization management, and regular security audits and penetration tests. Salesforce is also certified to several international security standards, including ISO 27001, SOC 2 and PCI-DSS. With these measures in place, Salesforce is able to ensure the protection of its customers' data and prevent cyber attacks.

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