Who is Salesforce for?

Salesforce is suitable for a wide range of companies and industries, especially those focused on customer service, sales, marketing, e-commerce or IT management. It is particularly useful for companies with a large number of customer contacts that need a central platform for managing and analyzing customer data. In addition, Salesforce is scalable and can be adapted to the specific needs and requirements of companies of any size.

How much does Salesforce cost?

The cost of Salesforce varies depending on your company's needs and requirements. Salesforce offers different products and licenses that are available at different prices. The cost also depends on whether you want to deploy the software in the cloud or on-premise. It is best to seek advice directly or from a certified Salesforce partner, such as SUNZINET. There you will receive an individual offer tailored to your specific requirements.

How long does it take to set up and implement Salesforce?

The time it takes to set up and implement Salesforce depends on a number of factors, including the size and complexity of the organization, the number of users, the features needed, and integration with other systems. Typically, setup and implementation can take anywhere from several weeks to several months. However, an exact time cannot be given as a general rule and should be discussed individually with a Salesforce expert.

How secure is Salesforce?

Salesforce employs a variety of security measures to protect its customers' data. These include encryption of data at rest and in motion, multi-level authentication, role and authorization management, and regular security audits and penetration tests. Salesforce is also certified to several international security standards, including ISO 27001, SOC 2 and PCI-DSS. With these measures in place, Salesforce is able to ensure the protection of its customers' data and prevent cyber attacks.

Salesforce Agency

With Salesforce, you can take your customer relationships to a new level. We help you do this by digitizing and optimizing your sales, marketing and service processes as a certified Salesforce agency.

Our Salesforce Services

Get the first non-binding consultation

Salesforce license consulting

As a certified Salesforce agency, we advise you on relevant Salesforce solutions and license procurement. We take your individual requirements and processes into account and find the right licensing option for you.

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Salesforce Implementation

We undertake the new implementation of Salesforce in your sales, marketing or service processes for you. In this way, we digitize and optimize your processes, adapted to the individual requirements of your company.

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Salesforce Interfaces & System Integration

Salesforce uses interfaces to make data from different systems centrally available. This allows you to integrate your ERP or store system and use the data for customer service and closing deals, as well as integrate analytics systems and other third-party systems.

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Salesforce Administration & Further Development

Our Managed Services provide technical maintenance, administration and support for your Salesforce systems, including a personal contact for questions and problems. We also help evaluate and implement new features and provide additional technical expertise and system management.

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Salesforce programming

As part of our Salesforce development services, we can program customizations and extensions for your Salesforce system. Our team of certified Salesforce developers can help you create custom features and workflows to make your system even more effective and productive. We can also help you integrate Salesforce with other systems to facilitate data exchange.

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Salesforce training

As an official Salesforce agency, we offer Salesforce training tailored to your team's needs. Our trainings help you realize the full potential of Salesforce by teaching your employees how to use and interpret the functions they need. In this way, you can exploit the full potential of your Salesforce system.

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We are Salesforce Partner and Reseller Agency

Through our subsidiary and Salesforce Consulting Partner APRACOR, we are a reseller of Salesforce licenses with conditions that only a handful of companies are allowed to offer nationwide.

The combination of us as a digital agency and APRACOR as a Salesforce Consulting and Reseller of Salesforce licenses makes us an optimal partner for your digital service, marketing and sales processes.

Together we find the right Salesforce software, implement it and train your staff for the optimal and efficient use of the Salesforce software.

Our Customers

Your advantages with us as your Salesforce Agency

Full service: consulting and implementation from a single source
We advise you on the right Salesforce solution and the corresponding licenses and implement them seamlessly for you in your sales, marketing and service processes.
Many years of Salesforce experience
As a certified Salesforce agency and license reseller, we have many years of experience in implementing and optimizing Salesforce solutions and have successfully completed a large number of projects. 
Reliability & Support
We provide reliable and professional support throughout the project lifecycle and beyond to ensure your Salesforce solution is always up to date and running smoothly.
We work in an agile and transparent way
We rely on agile project methods to respond quickly and flexibly to changes. We place great emphasis on transparent communication and collaboration with our customers to ensure successful implementation of the project.

Salesforce Software Solutions

The software for your digital service, marketing or sales processes.

Sales Cloud
CPQ (Configure, Price, Quote)
Service Cloud
Field Service Lightning
Marketing Cloud
Pardot
B2B Commerce
Salesforce Tableau/Analytics
Drittanbieter Add ons

Sales Cloud

Salesforce Sales Cloud is the sales solution that gives you efficient customer acquisition, flexible opportunity management, CRM in sales and long-term customer retention. With automated processes and comprehensive customer information, you can optimize your sales processes - all in a 100% cloud-based environment.

CPQ (Configure, Price, Quote)

Salesforce CPQ helps you create offers faster and more efficiently and automatically manage pricing, discounting, and approval processes. With CPQ, you have more control and transparency over your offers and can, for example, introduce new revenue models to respond more flexibly to consumer behavior.

Service Cloud

Salesforce Service Cloud gives you personalized customer service with self-service options and cross-channel support. Automations speed up workflows and provide more time for customers. The platform is 100% cloud-based and accessible at any time.

Field Service Lightning

Salesforce Field Service Lightning helps you streamline your field service operations cloud-based. It offers intelligent scheduling of service appointments, mobile apps to connect field workers with back-office systems, and real-time data access.

Marketing Cloud

The Salesforce Marketing Cloud is a fully comprehensive marketing platform that covers all aspects of marketing, including marketing automation, email marketing, social media marketing, mobile marketing, campaign management and analytics. All areas can be managed here from a central location.

Pardot

Salesforce Pardot is a marketing automation platform that enables you to generate, qualify, and nurture leads. It offers features such as email marketing, lead scoring and scoring, landing page creation and management, and campaign reporting.

B2B Commerce

The Salesforce B2B Commerce Platform offers numerous benefits to create an optimal online shopping experience for their B2B customers. These include a customized customer journey, easy store management, cross-platform data management, and sales team support. With this platform, you can better serve your customers, improve your sales processes, and ultimately increase your revenue.

Salesforce Tableau/Analytics

Salesforce Tableau/Analytics is a powerful data analytics and visualization platform that enables you to collect data from multiple sources, analyze it, and present it in meaningful dashboards and reports. With this platform, you can make decisions based on data and improve their business performance.

Drittanbieter Add ons

Salesforce provides the ability to extend the software solutions with third-party tools to extend the functionality of the platform and customize it to individual needs. Third-party tools can add new functionality to the Salesforce solution and enable system integrations with other systems. By using third-party apps, you can increase your productivity and get more out of Salesforce.

Our approach to Salesforce integration

Getting to know you & screening

Before the integration, we check the initial situation in your company. Which sales, marketing or service software solutions already exist? Where are there gaps and need for optimization? These are some of the questions that will be answered in this phase.

Selecting the right Salesforce software solution

We clarify which licenses and Salesforce software can deliver the optimal result for your challenge and requirements and plan the next steps and goals.

Implementation

In this phase, we implement the identified requirements technically and develop your Salesforce solution. During this process, we regularly consult with you to ensure that we stay on course to achieve the agreed goals.

System integration

To keep your cloud modules running smoothly, seamless integration with your existing and new systems is required. We connect your systems through integrations to ensure seamless data exchange. In doing so, we rely on an individual system landscape, which is achieved either through a natural integration or through the use of middleware.

Training & change management

After the digital infrastructure is established, change management starts as a supporting process to involve employees from the beginning. We train your employees and provide long-term support until the Salesforce solutions can be used smoothly.

Rollout and maintenance

We roll out the digital architecture nationally and internationally and take care of maintenance and service for as long as necessary to ensure smooth operations.

Why Salesforce?

Effective customer relationship management (CRM): Salesforce provides a central platform for managing customer contacts, leads, and sales processes. This enables you to manage customers effectively and increases customer satisfaction.
Scalability and flexibility: The solutions can be adapted to the specific needs and scale of your company and grow with it. This means you can scale and flexibly adapt your processes with the solution.
Improved collaboration: Salesforce solutions enable better collaboration within teams and departments by sharing information in real time and fostering collaborative work processes through mobile accessibility across all platforms.
Process automation: By automating routine tasks and processes, you save time and resources and can focus on important tasks.
Flexibility: Salesforce offers a variety of applications and integrations to help companies meet their specific needs and processes.
Data analysis and reporting: Salesforce solutions enable comprehensive analysis of customer and company data in real time.

Do you want to get started with Salesforce?

Let's talk in person about your Salesforce challenge!
Simply fill out the form and we'll get back to you, either by phone or with a non-binding appointment proposal.

Lukas Kamm

Business Development

kamm.lukas@sunzinet.com

+49 221 / 355 009 0

Who is Salesforce for?
Show More

Salesforce is suitable for a wide range of companies and industries, especially those focused on customer service, sales, marketing, e-commerce or IT management. It is particularly useful for companies with a large number of customer contacts that need a central platform for managing and analyzing customer data. In addition, Salesforce is scalable and can be adapted to the specific needs and requirements of companies of any size.

Hide
How much does Salesforce cost?
Show More

The cost of Salesforce varies depending on your company's needs and requirements. Salesforce offers different products and licenses that are available at different prices. The cost also depends on whether you want to deploy the software in the cloud or on-premise. It is best to seek advice directly or from a certified Salesforce partner, such as SUNZINET. There you will receive an individual offer tailored to your specific requirements.

Hide
How long does it take to set up and implement Salesforce?
Show More

The time it takes to set up and implement Salesforce depends on a number of factors, including the size and complexity of the organization, the number of users, the features needed, and integration with other systems. Typically, setup and implementation can take anywhere from several weeks to several months. However, an exact time cannot be given as a general rule and should be discussed individually with a Salesforce expert.

Hide
How secure is Salesforce?
Show More

Salesforce employs a variety of security measures to protect its customers' data. These include encryption of data at rest and in motion, multi-level authentication, role and authorization management, and regular security audits and penetration tests. Salesforce is also certified to several international security standards, including ISO 27001, SOC 2 and PCI-DSS. With these measures in place, Salesforce is able to ensure the protection of its customers' data and prevent cyber attacks.

Hide